Shopify email marketing app that syncs customers to your email list
Customers who agreed to marketing emails in Shopify become subscribers in Hemero on their own, and a signup popup and newsletter block bring in new ones. Nobody who did not opt in is imported.
Availability
The Hemero app is in review for the Shopify App Store and cannot be installed yet. Until it is listed, the Integrations page in your Hemero account shows it as coming soon. Write to [email protected] and we will tell you when it is ready.
What the Hemero app does for your store
Sync Shopify customers to an email list
Customers whose email marketing consent in Shopify is “subscribed” become subscribed contacts in Hemero, in a list you choose. The list is called “Shopify customers” until you change it.
Unsubscribes follow
A customer who unsubscribes in Shopify is unsubscribed in Hemero too, and the address is added to the suppression list: the addresses you must never email again.
Signup popup on every page
Choose a Hemero form and the app opens your theme editor with the popup switched on. Trigger, position and frequency are set on the form in Hemero.
Newsletter block for any section
Pick a form and the app opens the theme editor with the Hemero newsletter block already placed on your home page. Move it wherever you like and save.
Who it is for
Shopify store owners who already collect marketing consent at checkout and want those customers on a proper email list, with campaigns and automations such as a welcome series. It also suits stores that want a newsletter popup without editing theme code. If you run several stores, each one connects separately.
How to connect Shopify to Hemero
Install the app
Once the app is listed, you will install Hemero from the Shopify App Store like any other app.
Connect your Hemero account
Open the app in your Shopify admin and click Connect Hemero account. A new tab opens Hemero: sign in or create an account, then click Connect store. Only owners and admins of the organization can connect a store.
Choose your forms
In the app, choose the popup form and the newsletter form, then use Turn on in theme and Add block to theme. The theme editor opens with each one ready: click Save.
Check the customer sync
Adding customers who accept marketing is on by default. Pick the list they join. Customers you already have are added in the background, and you can start it again with Sync now.
What data moves, and when
Only consent moves people
A customer becomes a subscriber only when Shopify says their email marketing state is “subscribed”. Customers who never opted in, or whose state is still pending, are skipped until Shopify marks them subscribed.
What is read
Email address, first name, last name and the marketing consent state. The app asks Shopify for one permission, to read customers, and never writes anything to your store.
How contacts are saved
Subscribed contacts get the tag shopify, an attribute with their Shopify customer ID and the store as their source. Hemero keeps the consent details in the contact's history as proof.
When it happens
Shopify notifies Hemero whenever a customer is created or updated, so changes arrive as they happen. Customers who join through that live flow can start automations, such as a welcome series. The first import of existing customers does not start automations, like a CSV import.
Rules that always win
Addresses that bounced or complained are never re-subscribed. If someone unsubscribed in Hemero, they come back only when their Shopify consent is newer than that unsubscribe. People who asked to be erased are skipped.
What the app does not do
It does not import orders, products, spending or abandoned carts, so you cannot yet segment by what customers bought. It does not send Shopify's own emails, such as order confirmations. It does not subscribe customers who did not opt in, and it does not change anything in Shopify. If you disconnect a store, the popup and block stop showing and new customers are no longer added, while the contacts already added stay in Hemero. The app is free to install.
Questions
Which Shopify customers are added to my email list?
Only customers whose email marketing consent in Shopify is “subscribed”. Customers who did not opt in, or are still pending, are not imported.
Will Hemero email all my Shopify customers?
No. Only the customers who agreed to marketing emails become subscribers, and campaigns are sent only to subscribed contacts of the lists you pick.
What happens when a customer unsubscribes in Shopify?
They are unsubscribed in Hemero and the address goes on the suppression list, so no campaign or automation emails them again.
What if the customer sync stops?
Shopify asks apps to refresh their access from time to time. Open the Hemero app in your Shopify admin again and the sync continues.
Put your opted-in customers on a real email list. Create your account and connect the store when the app is ready.