Can I manage multiple clients from one account?

Yes. Create one organization per client and switch between them from the account menu with the same login. An account can create up to 10 organizations, and organizations that invite you also appear there.

Can my client see their reports without seeing other clients?

Yes. Invite them to their own organization as a member or admin. They only see that organization. There is no separate read-only client role.

Is there a white-label option?

No. Your campaign emails carry your client's brand, but the hosted signup page, confirmation page and unsubscribe page show a small Hemero line that cannot be removed.

Can one client have several brands?

Yes. Each sending domain can have its own brand name, logo, color and unsubscribe page inside one organization.

Who pays for each client's emails?

Billing is per organization. Whoever is an owner or admin of an organization can buy its plan or packages, so the client or the agency can pay.

Can I limit what my team can do?

Yes. Members can write and edit but cannot send to your audience or change settings; only admins and owners can send.

#Use case

Email marketing for agencies: manage several clients

Hemero lets one person work in several organizations from a single login, each with its own contacts, domains, team and billing. That covers a lot of agency work. It is not a white-label platform, and this page is exact about where the line is.

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Every new account starts with 500 free emails and 100 AI credits, once you verify your email.

One organization per client

In Hemero everything belongs to an organization: contacts, lists, segments, templates, campaigns, automations, signup forms, sending domains, API keys, billing and settings. Nothing is shared between organizations. You create one per client and move between them with the organization switcher in the account menu, using the same login. An account can create up to 10 organizations of its own, and any organization that invites you appears in the same switcher.

Each organization has its own sender name, postal address and time zone, so a client's campaigns go out with that client's details and are scheduled in the client's time.

Team members and roles

Invite people by email, per organization, with one of three roles:

Member
#member
Can write and edit campaigns, templates and contacts, but cannot send to the audience or change settings, domains, integrations or the team. A good fit for a junior designer or copywriter.
Admin
#admin
Everything a member can do, plus sending campaigns and managing settings, domains, integrations, API keys and the team.
Owner
#owner
Full control of the organization, including managing other owners. Give it to the client, to you, or to both.

Brands, domains and unsubscribe pages

Each client verifies its own sending domain, and warm-up runs per domain. If one client runs several products, a single organization can send for each of them: every domain can have its own brand name, logo and color, and its own unsubscribe page, so each email and unsubscribe page shows the brand of the domain it was sent from.

Signup forms and the unsubscribe page are designed per organization. The signup forms can be embedded on the client's site or shared as a hosted page.

API keys and integrations per client

API keys belong to one organization. A send-only key can send transactional email; a full-access key can also read contacts, lists and forms and manage webhooks. Store connections work the same way: a Shopify store, a WordPress site or a Stripe account is linked to one organization. The API, Zapier and Make work per organization too.

Billing per client, and what is missing

Plans and email packages are bought per organization, and only an owner or admin can purchase. That means a client can pay for their own organization, or you can pay for it. Monthly plans start at $19 for 25,000 emails, or packages at $1.50 per 1,000 emails never expire. See pricing.

What Hemero does not have: no white-label option (the hosted signup page, the confirmation page and the unsubscribe page carry a small Hemero line), no client portal or read-only client logins beyond inviting them as members, no single dashboard that spans all your clients, and no invoicing of your clients through Hemero. Your campaign emails do not carry Hemero branding.

Questions

Can I manage multiple clients from one account?
Yes. Create one organization per client and switch between them from the account menu with the same login. An account can create up to 10 organizations, and organizations that invite you also appear there.
Can my client see their reports without seeing other clients?
Yes. Invite them to their own organization as a member or admin. They only see that organization. There is no separate read-only client role.
Is there a white-label option?
No. Your campaign emails carry your client's brand, but the hosted signup page, confirmation page and unsubscribe page show a small Hemero line that cannot be removed.
Can one client have several brands?
Yes. Each sending domain can have its own brand name, logo, color and unsubscribe page inside one organization.
Who pays for each client's emails?
Billing is per organization. Whoever is an owner or admin of an organization can buy its plan or packages, so the client or the agency can pay.
Can I limit what my team can do?
Yes. Members can write and edit but cannot send to your audience or change settings; only admins and owners can send.

Start with one client. Create an account, set up their organization and invite their team.

Create your account